Privacy Policy
We are committed to transparency about how Pantry Hub handles your account, pantry inventory, and subscription data.
Your pantry data stays yours
Pantry Hub helps households track inventory and shopping lists. We do not sell your personal information or pantry contents. We use your data only to operate the service you signed up for.
1. Introduction
Pantry Hub ("we," "us," or "our") is operated by Peak Collective LLC dba Pantry Hub, organized under the laws of the State of Missouri, United States.
This Privacy Policy describes information we collect when you visit https://www.mypantryhub.com, create an account, use the dashboard, or contact support.
We may update this policy from time to time. Material changes will be posted with a revised "Last updated" date.
2. Data We Collect
- Account information: name, email, profile image, and authentication details when you sign in with Google.
- Pantry data: inventory items, quantities, categories, shopping lists, activity history, and household sharing settings you enter or generate in the app.
- Scan inputs: receipt images and barcode lookups you submit for OCR and product matching.
- Billing information: processed by Stripe. We do not store full payment card numbers on our servers.
- Technical metadata: IP addresses, browser user-agent strings, and request timestamps in server logs for security and operations.
We do not knowingly collect personal information from children under 13. Contact us if you believe we have collected such information.
3. How We Use Your Data
- Provide inventory tracking, shopping lists, and subscription features.
- Authenticate your account and keep sessions secure.
- Process payments and manage Pro or Family plans.
- Run receipt scanning and barcode lookup you request.
- Send transactional emails and respond to support requests.
- Detect abuse, enforce limits, and maintain service reliability.
4. Inventory & Scan Features
Pantry items and activity logs are stored in our database and associated with your account. If you use household sharing on a Family plan, designated members you invite may view and edit shared inventory according to product settings.
Receipt images sent for OCR processing are used to extract item details for your inventory. Do not upload images containing sensitive information unrelated to grocery or pantry items.
5. Data Retention & Deletion
- Active accounts: data retained while your account remains open.
- Closed accounts: we delete or anonymize personal data within 90 days of a verified deletion request, except where retention is required by law or billing records.
- Server logs: retained up to 90 days for security.
To request account deletion, email [email protected].
6. Third-Party Services
We share limited data with providers that help us operate Pantry Hub:
- Google — OAuth sign-in
- Stripe — subscription billing
- Open Food Facts — barcode product lookups
- Cloudflare — DNS and CDN
- OVH — application hosting and PostgreSQL
We are based in Springfield, Greene County, Missouri, United States. If you access the service from outside the U.S., your information may be processed in the U.S. and other countries where our providers operate.
8. Data Security
- HTTPS encryption for data in transit.
- Authentication required on user API routes.
- Role-based admin access for internal operations.
- Stripe-hosted checkout for payment card handling.
If we become aware of a breach affecting your personal information, we will notify you and relevant authorities as required by law.
9. Your Privacy Rights
Depending on your location, you may have the right to access, correct, delete, or export your personal data.
Submit requests to [email protected]. We will verify your identity and respond within applicable legal timeframes.
10. Contact Us
Questions about this Privacy Policy?